Terms & Refund Policy


When placing in order on our website, we accept MasterCard, Visa, Discover, and Paypal. If you have any problem ordering on the website please contact us, we can help you through it or take your order over the phone. Your satisfaction Guaranteed!

Standard Shipping

U.S. orders received by noon Pacific time are shipped within 1-2 business days. We pride ourselves on providing fast service at competitive prices. Our shipping and handling fee is based on the total package weight and distance. All U.S. orders sent standard shipping (via UPS) will be received within (4-7) business days. We also offer Overnight, second and third day rates (based on weight and distance). Please call for rate. 

International Orders

To place an international (outside U.S.) order, call 760.597.8771.  All international orders are usually shipped USPS. Life Solutions is not liable for delays or losses due to Customs or import taxes and is unable to refund shipping charges for orders that are denied entry.

Return Policy

As part of Life Solutions commitment to quality, we do not resell returned items.  You can be confident that every product you receive from Life Solutions has been kept within our control and under the appropriate conditions from the time received from the manufacturer.

Products are eligible for return or credit within 7 days; special order items are not eligible for return credit. To be credited for returns, you must call 800.914.8771. All returns are subjected to a return processing fee.

Damaged Packages

If you receive a package that has been damaged, save the original box and all its contents and call us immediately with the invoice number. If products got damaged during shipment, we will replace damaged product at no charge.

Price Changes

All prices are subject to change without notice. 

Privacy Policy

Our site uses an order form for customers to request information, products, and services. We collect contact information (like their e-mail address), financial information (like their account or credit card numbers), and unique identifiers (Customer ID).

Contact information from the order forms is used to ship purchases and to provide information about our company.  The customer's contact information is also used to get in touch with the customer when necessary. This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.  All Shopping Cart transactions are conducted on a secure server.
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